![]() ![]() ![]() Don't worry, we won't send you any marketing emails. This is because your photographer has granted you access based on your email address, and we want to ensure it’s really you accessing the images. If your photographer sent you a link to your images, with no password provided, you may need to create a free account with a password of your choosing in order to access the images. If you’ve been given exclusive download permissions to a publicly viewable gallery, you will be prompted to enter the password upon clicking the “Download” button next to an image or on the gallery page: If you’ve been given exclusive viewing permissions, you will be prompted to enter the password upon clicking the gallery link: Passwords are case sensitive, meaning capital and lowercase matter when typing them in! If your photographer provided you with a password when sending a link to your image gallery, this will be all you need to view and/or download your images. If you’re concerned that you have not been given correct viewing or download permissions for an image gallery, please contact the photographer. Or, you may have been given exclusive access to both view and download. You may have been given permission to download from a publicly viewable gallery. You may have been given exclusive access to view a gallery, but not to download from it. Viewing permissions and download permissions are two separate settings determined by the photographer. ![]() If you’re a client of a photographer, you will most likely be given access to view and download your images either with a password or with your email address. For mobile downloading, take a look at the FileFlow app! This article walks through steps to view and download your images on a desktop browser. ![]()
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